Privacy Policy at TrustCompo Electronic

At TrustCompo Electronic, your privacy and the security of your personal data are paramount. This Privacy Policy outlines how we collect, use, protect, and handle your information when you interact with our website, services, and electronic component offerings. We are committed to maintaining the confidentiality and integrity of your data with the highest standards of care.

1. Information We Collect

We collect information to provide and improve our services to you. This includes:

• Personal Identification Information: Such as your name, email address, phone number, company name, and shipping address, primarily collected when you register an account, submit an inquiry, place an order, or subscribe to our newsletter.
• Technical Data: Including your IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, such as pages viewed, time spent on pages, navigation paths, and product interests.
• Communication Data: Records of your correspondence with us via email, chat, or phone.

2. How We Use Your Information

We use the collected data for various purposes to provide you with efficient and personalized service:

• To Process Orders and Inquiries: To fulfill your requests for quotations, process your orders, manage payments, and deliver electronic components.
• To Improve Our Website and Services: To understand how our website is used, troubleshoot issues, and enhance user experience and functionality.
• For Communication: To respond to your queries, send you updates about your orders, provide customer support, and, with your consent, send you promotional materials or newsletters.
• For Security and Fraud Prevention: To protect our website, systems, and users from unauthorized access, fraud, and other malicious activities.
• For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Confidentiality and Protection Policy

TrustCompo Electronic is built on a foundation of trust. We implement robust security measures to protect your submitted data:

• Encryption: All sensitive data transmitted between your browser and our website, especially during transactions and form submissions (like inquiry forms, order forms), is protected using SSL/TLS encryption. This ensures your information is confidential and secure during transit.
• Access Control: Access to your personal data within TrustCompo Electronic is strictly limited to authorized personnel who require the information to perform their job functions (e.g., sales, customer service, logistics). All personnel are bound by confidentiality agreements.
• Secure Infrastructure: Our website and data are hosted on secure servers with advanced firewalls and intrusion detection systems. We regularly update our security protocols and conduct vulnerability assessments.
• Data Minimization: We only collect data that is necessary for the purposes outlined in this policy.
• Regular Backups: We maintain regular backups of our data to prevent loss due to unforeseen circumstances.

4. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies to enhance your Browse experience and collect usage data.

• What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
• How We Use Cookies:
  • Strictly Necessary Cookies: Essential for the website to function correctly, enabling basic functions like page navigation and access to secure areas.
  • Performance/Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously. This helps us improve our site's performance.
  • Functionality Cookies: Allow the website to remember choices you make (such as your language preference or region) and provide enhanced, more personal features.
  • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
• Your Cookie Choices:
  • Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
  • You can also configure your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
  • Please note that disabling cookies may prevent you from taking full advantage of the website.

5. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

6. Your Rights

Depending on your location and applicable laws (e.g., GDPR), you may have rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the "Last Updated" date at the top will be revised. We encourage you to review this policy periodically.