Data Protection
A practical privacy and confidentiality overview for business inquiries
TrustCompo collects and uses limited business and website information to process inquiries, coordinate orders, and improve site operations. Access is controlled internally, transmissions are protected in transit, and the data is handled in support of legitimate commercial and operational needs.
Key point
Business contact, inquiry, and usage data may be collected as needed for service delivery
Key point
Internal access is limited to personnel with a practical business need
Key point
Cookie handling and broader data handling are described separately but work together
Collected information
What information may be collected
The site and related workflows may collect contact, technical, and communication data needed to support inquiry handling and order follow-up.
Business contact details such as name, email address, phone number, company name, and shipping information
Inquiry content, uploaded files, BOM documents, and communication records shared through forms or direct contact
Technical and usage data such as IP address, browser type, pages visited, and interaction patterns
Use of information
Why the information is used
Collected data is used to run the commercial workflow rather than for vague or open-ended purposes.
Inquiry and order handling
Data is used to respond to RFQs, evaluate requests, coordinate shipping, and manage order communication.
Operational improvement
Usage information helps identify site issues, improve content flow, and strengthen the practical user experience.
Security and compliance
Relevant information may be used to prevent misuse, support fraud screening, and satisfy legal or regulatory obligations.
Protection controls
How information is protected
Protection is built around transport security, access limitation, and internal handling discipline.
Sensitive submissions are protected in transit through standard encryption such as SSL or TLS.
Internal access is limited to authorized personnel involved in sales, support, logistics, or operational administration.
Data is stored within a controlled infrastructure and handled according to operational confidentiality expectations.
Cookies and website usage
How this page relates to the cookie policy
Cookies and similar technologies are covered separately because consent management and website analytics need their own user-facing explanation.
For cookie categories, analytics handling, and consent settings, review the dedicated cookie-policy page.
Browser-level cookie restrictions may affect how some parts of the website function.
Policy FAQ
Common questions
These are the questions procurement and compliance teams usually ask before they move forward with a quote, order, or supplier review.
Do you share uploaded BOMs and inquiry files openly?
No. Inquiry materials are handled within the commercial and operational workflow and are not treated as public content.
Can I ask about cookie handling separately from general privacy?
Yes. Cookie controls and category-level consent are described on the separate cookie-policy page.
Need the cookie view too?
Privacy and cookie handling are related, but not identical
If you need the user-facing consent and website tracking explanation, review the cookie-policy page in addition to this broader data-protection summary.